What we're looking for

Unlock your potential with Hello Clever. We're seeking a curious, consumer-obsessed, and hands-on Product Manager, Consumer AI & Growth to shape the Hello Clever app into a more intelligent, rewarding, and trusted consumer product. If you love understanding consumer behavior, experimenting with AI-powered experiences, and scaling consumer products that create value for both users and merchants, we'd love to hear from you.

As a Product Manager, Consumer AI & Growth at Hello Clever, you will own product discovery and delivery across the consumer-facing experience, with a focus on the app, AI-assisted personalization, consumer engagement, payment confidence, and repeat behavior. You will work closely with Product, Design, Engineering, Data, Growth, Marketing, Customer Success, Support, Risk, Operations, and merchant-facing teams to make Hello Clever more valuable for consumers while helping merchants drive repeat purchase, customer engagement, and measurable growth.

• Position: Product Manager, Consumer AI & Growth, full-time
• Level: Mid to Senior-level
• Location: New York City, New York
• Working mode: Hybrid
• Reporting to: Head of Product
• Base salary: $150,000 to $200,000 USD per year

Responsibilities

• Consumer App Experience: Improve the Hello Clever app journey across onboarding, discovery, payment confidence, reward tracking, account settings, notifications, and post-purchase engagement.
• Consumer AI & Personalization: Explore and ship practical AI-powered experiences that help consumers discover relevant rewards, understand value, build smarter habits, and engage with merchants in timely, useful, and trusted ways.
• Consumer Growth & Behavior Loops: Design product mechanics that turn one-off cashback into repeat consumer behavior, stronger merchant relationships, and a clearer value exchange between consumers, Hello Clever, and merchants.
• Product Discovery & Experimentation: Use qualitative research, behavioral insight, funnel data, support signals, and rapid experiments to identify consumer needs, prioritize opportunities, and validate what drives durable engagement.
• Merchant Value Through Consumer Outcomes: Partner with merchant, growth, and data teams to ensure consumer experiences support merchant objectives such as repeat purchase, conversion, offer performance, customer engagement, and measurable ROI.
• Trust, Risk & Operational Clarity: Build experiences that make payments, rewards, refunds, eligibility, notifications, and account activity easy to understand while protecting consumer trust, privacy, and regulated fintech expectations.
• Metrics, Launch & Enablement: Define success metrics and guardrails, monitor adoption and retention, support launches, and create the feedback loops teams need to improve consumer and merchant outcomes over time.

Qualifications

• 5+ years of experience in product management, growth product, consumer experience, marketplace, fintech, ecommerce, payments, AI product, or a closely related digital product role. Fintech or consumer app experience is preferred.
• Experience working on consumer-facing mobile or web products, especially onboarding, activation, engagement, retention, rewards, personalization, notifications, wallets, checkout, or marketplace discovery.